Project 03 · Commercial
At innoscripta I worked the full commercial arc — from first contact to long-term partnership — around one product: helping businesses access R&D funding through a SaaS platform.
It started in pre-sales: spearheading client acquisition, tailored consultation, presentations and negotiation, working closely with cross-functional teams for seamless onboarding. Then as Customer Success Manager, the focus shifted to guiding clients through the funding process and onboarding them onto the platform — owning a smooth transition, integration, and the relationships that turn a sale into a lasting partnership.
This is the commercial half of how I think about product: knowing what it takes to actually sell, onboard and keep a B2B customer.
Guiding clients through accessing and receiving research-and-development funds.
Smooth transition and integration onto the platform, end to end.
Strategic consultation, presentations and deal-making with key stakeholders.
Stakeholder management that turns onboarding into retention.
Strengths