Ailean

Ailean is the first operative AI for real estate — not a chatbot bolted onto a website, but an assistant that handles the operational reality of property management: tenant communication, deficiency management and maintenance scheduling, around the clock.

The promise is concrete: a tenant can get a competent, on-topic answer at 2am on a Sunday — instant response, less load on the property manager, efficiency across the board. As Product Manager I lead its development and positioning: gathering and prioritising requirements, aligning engineering, business and clients, and integrating with the systems managers already live in, like their ERPs.

The goal that ties it together — turn legacy, manual property operations into intuitive, scalable, AI-driven workflows that cut operational cost, lift tenant satisfaction, and raise the value of the underlying assets.